1.Download the chat software 2.Install the software with keeping internet connection on. 3.Register yourself when you are prompted after downloading the software or sign in to account. 3.Click on plus button. 4.Enter this email id -neurotoligst.india@yahoo.com 5.Click on "Next" 6.Click on "Next" again 7.Click on "Finish" 7.Click on to chat with Dr. Anirban Biswas You may also send your scanned reports through "Send file" option in Google Talk when Dr. Biswas is online.